Advice and Information Service

Through our offices in Blackburn and Darwen we can provide free, confidential and independent advice and information to older people and their carers on a range of issues – including benefits and pensions, community care and housing – in fact, any problem facing older people.  A wide range of leaflets, factsheets and booklets are also available. To print off or view the range of factsheets click here.

All advice is free, confidential and independent. During the last year we have dealt with over 7000 enquiries and helped local older people to claim in excess of £1,000,000 in extra benefits that they were entitled to - and we could also help you.

The service holds a Communuty Legal Services Quality Mark which ensures that we provide a high quality service.

If you think we can help you, no matter how small the issue is please contact our Blackburn or Darwen Office.

“ Mr Ford's, mother has developed dementia and is findingit very difficult to manage living on her own.  Mr Ford has been caring for her when he is not at work but has fount this increasingly hard. Our advisor was able to go through all the options available for help and care, with Mr Ford and his Mother and help them make an informed choice as to what the next step would be.“

A home visiting service is also available as part of The Advice and Information Service, click here for more information.